Monday, January 12, 2015

Lowongan Kerja Collection Administrator Indosat

Lowongan Kerja Collection Administrator Indosat
Job : Collection Administrator
Field: Customer Care
Contract Type: Full Time - Permanent
Location: Indonesia - Jakarta
Closing date: 18-Jan-2015

Job Role:
1. Support & Developing the activity management in order to achieve the goal of the key performance indicator (KPI) in the Postpaid Collection esp. for OCA ( Outsourcing Collection Agency ) team
2. Support Collection to ensure all needs in terms of quality and ensure OCA (Outsourcing Collection Agency) activities are running well.

1. Able to work both individually and in teamwork
2. Computer literate (specifically Microsoft Office)
3. Ability to manage cross-functional, transversal teams;
4. Good understanding of customer service, customer experience and billing collection

- Minimum 2 years in customer service  or having experience in billing collection
- Strong communication and leadership skills
- Understanding of billing collection
- Understanding key performance indicator of collection

Behavioral Competencies (from Indosat framework):
- Customer and Market focus
- Decisiveness
- Effective collaboration

Note: you will be required to attach the following:
1. Resume / cv

Apply for this vacancy

Sumber lowongan kerja :

Baca juga lowongan kerja lainnya di Indosat :
- Corporate Sales Staff
- Channel Management Administrator (Online Sales)